Account FAQ
How do I create a new user account?
Just follow these few steps to get access to the publisher portal:
- Sign up to Checkout Everywhere
- Inform our support team via the chat once you are done
- Your user account gets assigned to your publisher account(s)
Can I assign my user account to more than one publisher account?
Yes. If you work with more than one publication, just reach out to our support team by using the chat or via email at bce-publishers@bolt.com and let us know which publisher accounts you want to connect to your existing user account. Our support team will then make sure your user account gets connected right away.
How do I switch between different publisher accounts in the portal?
Once you are logged in to the portal, you can see the name of the publisher account you are assigned to in the top left corner. If you want to switch, just click on the publisher account name, and you get directed to an overview from which you can choose between all the publisher accounts that are assigned to your user account.
How does my user account get assigned to my publisher account?
Our support team will help you assign your user account to all needed publisher accounts. Just reach out via bce-publishers@bolt.com, and help will be on the way.
I forgot my password. How do I reset it?
No problem. Just click on “Forgot your password?” and we will send you a message with further instructions.
I can’t log in to the portal. Help me!
We are sorry for the inconvenience. Please make sure that your user account is already connected to your publisher account and that you have entered your password correctly. If you still don’t manage to log in, please contact our support team via the chat for further assistance.