This article describes how to manage products in your Checkout Everywhere catalog, which depends on the integration method that you use. If you don’t know which method you use, please contact bce-merchants@bolt.com.

Manual Integration

If you’re a merchant who intend to manually manage your inventory and orders on Checkout Everywhere, this article will guide you to manage products in the Merchant Portal.

Upload Products

1. Login to the Merchant Portal with your username and password.

2. Click on the merchant name in the top left corner and switch to the account you intend to upload the product in.

3. Click on “Create products” on the Product Dashboard to enter the product creation page.

   

4. Fill in product information in the product creation page. You must complete all mandatory fields in order to save the product change successfully:

   • product name,
   • product images,
   • descriptions,
   • department,
   • category (if applicable for the department you choose),
   • brand,
   • price,
   • stock,
   • SKU, and
   • shipping time.

5. With the Department selection, the VAT of the product should be calculated if applicable.

6. Click “Save” to complete product creation and save the product you just create.

7. Switch to “Publish product” if you want the product to be visible.

Tips

1. You can make use of product variants and base prices to manage your products. For different colors of the same products, please create different products.
2. If you have multiple variants, please fill in the shipping time for each of them.
3. In order to boost your sales, ensure customers find relevant products easily by maintaining correct listings and brand consistency.

Update Products

1. Login to the Merchant Portal with your username and password.
2. Click on the merchant name in the top left corner and switch to the account you intend to update the product in.
3. Find the product on the Product Dashboard by product name, product id or SKU.
4. Enter the product edition page by clicking on the product name.
5. Make the change in the relevant field.
6. Make sure all mandatory fields are not empty and all necessary information are included.
7. Click “Save” to save and complete the change.

If you only want to unpublish the product, you can do it from the product list by switching off the “publishing” button.

Automatic (Touchless) Integration

If your merchant account is integrated via Automatic (formerly Touchless), you’re not expected to do any manual product data editing in the Checkout Everywhere Merchant Portal. Instead, you’re supposed to manage your products via your web shop that you provided us when you subscribed.

Upload Products

1. Create a new product in your web shop 
2. When the product is successfully created in your web shop, please inform Bolt Merchant Support (merchant@tipser.com) about the new product.
3. We will run an import of your account and get your new product live on Checkout Everywhere!
4. As long as the product is in published status and with stock, publisher will find it in the their POS Portal.

Update Products

As a merchant with Automatic (formerly Touchless) integration, you do not need to manually update your products in the Checkout EverywhereCheckout Everywhere Merchant Portal. Instead, please make updates from your ecommerce platform.

1. Updating the product on the your ecommerce platform
2. If the updates you made are included in our daily synced items, the updates will show up on Checkout Everywhere automatically within 24 hours.
3. If the updates you made are not included in our daily synced items, please contact bce-merchants@bolt.com to help you.

For updates on delivery policy (time and cost), please contact bce-merchants@bolt.com to update in backend.

Plug-in or Custom API Integration

If your merchant account is integrated via API, you’re not expected to do any manual product data editing in the Checkout Everywhere Merchant Portal. Instead, you’re supposed to manage your products via the ecommerce platform (Shopify, WooCommerce, etc.) that you integrated with us when you signed up.

Upload Products

1. Create a new product in the ecommerce platform you provided us. 

2. When the product is successfully created in your ecommerce platform, it will be automatically imported within 24 hours. If you need the import to occur urgently, please inform Merchant Support (bce-merchants@bolt.com) about the new product.

3. We will run an import of your account and get your new product live on Checkout Everywhere!

4. As long as the product is in published status and with stock, publisher will find it in the the Publisher Portal.

Update Products

As a merchant with API integration, you do not need to manually update your products in the Merchant Portal. Instead, please make updates in your ecommerce platform:

1. Update the product in the eommerce platform you integrated with us. 
2. If the updates you made are included in our daily synced items, the updates will show up on Checkout Everywhere automatically within 24 hours.
3. If the updates you made are not included in our daily synced items, please contact bce-merchants@bolt.com to help you.

• For updates on delivery policy (time and cost), please contact bce-merchants@bolt.com to update in backend.